服务条款

接受

By accessing the Content or Services, you are agreeing on behalf of yourself or those you represent (“you”) to comply with and be legally bound by these Terms in their entirety. These Terms constitute a legally binding agreement (the “协议”) between you and IPBurger LLC. If you do not agree with any part of the Terms, you may not use our Services. By creating an account for using our Services, you represent that you are at least eighteen (18) years of age or that you are a valid legal entity, and that the registration information you have provided is accurate and complete.

修改

IPBurger有限责任公司可随时更新条款，恕不另行通知。如果您在这些变更生效后继续使用IPBurger LLC的服务、内容、网站、应用程序或软件，则表示您同意修订后的条款。当前版本的条款可在网站上查阅。您理解并同意，您有义务不时查看这些条款，以便随时了解当前的规则和义务。本条款的任何核心变更将通过电子邮件或网站更新通知用户。您在条款变更后使用内容或服务即表示您接受变更后的条款。

隐私政策

IPBurger LLC is committed to your privacy and does not collect or log browsing history, traffic destination, data content, or DNS queries from Subscribers connected to our Network Services. During your registration, we may collect some sensitive personal information, such as your email address and payment information. We only collect information that are necessary for the proper delivery of the Site and Services. For the sake of clarity and transparency, we have placed all information related to data collection in a separate document known as the 隐私政策, which is available on the Site. Please review the Privacy Policy in its entirety to get a clear understanding of how we handle your sensitive data.

订阅

IPBurger LLC Services are available to you upon registration on the Site. By subscribing to the Services, you agree to become a subscriber (“Subscriber”) for the period you have elected. A full list of subscription plans and pricing is available on the Site. IPBurger LLC reserves the right to amend subscription fees or institute new fees at any time upon reasonable advance notice posted on the Site or sent via email. Any changes to the pricing will not affect the Subscriber’s current subscription period and will become effective upon subscription renewal. When supported by your payment method, plans renew automatically by default at the completion of the billing term. By default, the renewal term is for the same duration as the billing term for the original subscription. The subscription fee will be charged automatically to the payment method you last selected. If you would like to discontinue automatic renewal, you may sign in to the Site and turn off auto-renewal. By default, auto-renewal is turned on when you use a payment method that supports auto-renewal (such as a credit card or Paypal), and turned off when you use a payment method that does not support auto-renewal (such as bitcoin). Each paid subscription grants you one (1) license to use on five (5) different devices at any given time. If you want to use the Services on more than five devices at a time, then you can either (i) use IPBurger LLC on your router, (ii) purchase additional subscription plans, or (iii) purchase additional licenses through the ‘volume licensing’ option. For more information on ‘volume licensing’ program, please contact 支持.

Refunds and Cancellations

1. Refund Eligibility

IPBurger offers refunds on initial subscription purchases when requested within the applicable refund window and when usage remains below the applicable usage threshold. Refund eligibility differs by product type as described below. Renewals of existing subscriptions are not eligible for refund.

2. Refund Windows and Usage Thresholds

The following refund windows and usage thresholds apply to initial subscription purchases:

• (a) Residential Proxies — Refund window: 3 calendar days from the date of payment. Usage threshold: Bandwidth used must be less than 0.5 GB.
• (b) Mobile Proxies — Refund window: 3 calendar days from the date of payment. Usage threshold: Bandwidth used must be less than 0.5 GB.
• (c) Static ISP Proxies — Refund window: 5 calendar days from the date of payment. Usage threshold: Bandwidth used must be less than 1 GB.
• (d) Fresh Dedicated IPs — Refund window: 5 calendar days from the date of payment. Usage threshold: No usage threshold applies.
• (e) Private Dedicated IPs — Refund window: 5 calendar days from the date of payment. Usage threshold: No usage threshold applies.
• (f) VPN — Refund window: 30 calendar days from the date of payment. Usage threshold: No usage threshold applies.

3. Conditions Affecting Refund Eligibility

Notwithstanding the windows and thresholds above, IPBurger reserves the right to decline refund requests under the following conditions: (a) Accounts found to be in violation of the Acceptable Use Policy, including but not limited to attempts to use the service for activities prohibited under our Terms of Service. (b) Accounts demonstrating patterns consistent with refund abuse, including repeat subscription-and-refund cycles using the same payment method, email address, or related identifiers. (c) Subscriptions purchased with promotional discounts, gift codes, or affiliate credits, which may be subject to additional restrictions described at the time of purchase. (d) Chargebacks initiated through the original payment processor without prior contact with IPBurger support, which may result in account suspension and forfeiture of refund eligibility.

4. How to Request a Refund

Eligible customers may request a refund by contacting IPBurger customer support through one of the following methods: (a) Live chat from the customer dashboard (b) Email to support@ipburger.com (c) Support ticket via the dashboard ticket system Refund requests must include the email address associated with the account and the order or transaction identifier. IPBurger aims to process eligible refund requests within 24 business hours. Refunds are issued to the original payment method used at the time of purchase. Processing times by the customer’s bank or payment provider may add 3 to 10 business days before funds appear in the customer’s account.

5. Cancellation

Customers may cancel any active subscription at any time through the customer dashboard. Cancellation stops future billing cycles but does not entitle the customer to a refund for the current billing period beyond the refund eligibility described in Sections 1 and 2. Service continues through the end of the paid billing period following cancellation.

可接受使用政策

IPBurger LLC Services may be accessed from all around the world, so it is your responsibility to assess whether using the Site, Apps, Software, or Services is in compliance with local laws and regulations. Whenever you use the Site, Apps, Software, or Services, you should comply with these Terms and applicable laws, regulations, and policies. You understand that it is your responsibility to keep your IPBurger LLC account information confidential. You are responsible for all activity under your account. If you ever discover or suspect that someone has accessed your account without your authorization, you are advised to inform us immediately so that we may revoke your account credentials and issue new ones. IPBurger LLC aims to provide the best service possible to all of our Subscribers. In that sense, we require that you do not misuse our Content or Services. A misuse refers to any use, access, or interference with the Content or Services contrary to the Terms or applicable laws and regulations. In order to protect the Services from being misused or used to harm someone, IPBurger LLC reserves the right to take appropriate measures when our Services are being used contrary to these Terms and applicable laws. You agree that IPBurger LLC may terminate your account, without providing a refund for Services already paid, if you misuse the Service. In using our Services, you agree not to:

• • 通过服务发送或传输未经请求的广告或内容（即 "垃圾邮件"）。
  • 通过本服务发送、张贴或传输任何非法、仇恨、威胁、侮辱或诽谤、侵犯知识产权、侵犯隐私或煽动暴力的内容。
  • 上传、下载、张贴、复制或分发任何受版权或任何其他专有权利保护的内容，而事先未获得专有内容所有者的许可。
  • 上传、下载、张贴、复制或分发任何包含未成年人性描写或露骨描写的内容。
  • 从事任何限制或阻止任何其他用户使用或享受本服务的行为。
  • Attempt to use the Service in a manner that interferes with the integrity or performance of any third-party website or service.
  • 将本服务用于合法目的之外的任何其他目的。

许可证

Subject to your compliance with these Terms, IPBurger LLC grants to you a non-exclusive and limited license to download and use the Software. Modifying, distributing to unauthorized parties, reverse engineering, or otherwise using the Software in any way not expressly authorized by IPBurger LLC is strictly prohibited. Usage of any material which is subject to IPBurger LLC intellectual property rights is prohibited unless you have been provided with explicit written consent by IPBurger LLC.

语言和内容翻译

我们的所有内容最初都是用英语撰写的。对我们内容的任何翻译都是在尽力而为的基础上进行的。我们无法保证翻译内容的准确性。如果翻译内容与英文内容有任何差异，应以英文内容为准。

第三方网站

IPBurger有限责任公司可能会向您提供属于第三方（"第三方"）的内容或指向第三方网站的链接。IPBurger有限责任公司不对第三方提供的内容的可用性负责，因为它们不在IPBurger有限责任公司的控制或监督之下，而且它们可能有不同的使用条款和政策。您通过我们的服务访问第三方提供的任何网站、服务或内容并不表明IPBurger LLC与第三方之间存在任何关系。

免责声明

We will strive to prevent interruptions to the Site and Services. However, these are provided on an “as-is” and “as-available” basis, and we do not warrant, either expressly or by implication, the accuracy of any materials or information provided through the Site or Service, or their suitability for any particular purpose. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose, or non-infringement. We do not make any warranty that the Services will meet your requirements, or that it will be uninterrupted, timely, secure, or error-free, or that defects, if any, will be corrected. You acknowledge that you access the Site and Services at your sole risk and discretion. Network service coverage, speeds, server locations, and quality may vary. IPBurger LLC will attempt to make the Service available at all times. However, the Service may be subject to unavailability for a variety of factors beyond our control, including but not limited to emergencies; third-party-service failures; or transmission, equipment, or network problems or limitations, interference, or signal strength; and may be interrupted, refused, limited, or curtailed. We are not responsible for data, messages, or pages lost, not delivered, delayed, or misdirected because of interruptions or performance issues with the Service, communications services, or networks. We may impose usage or Service limits, suspend Service, terminate Network Services accounts, or block certain kinds of usage in our sole discretion to protect Subscribers or the Service. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur. IPBurger LLC reserves the right to investigate matters we consider to be violations of these Terms. We may, but are not obligated to, in our sole discretion and without notice, remove, block, filter, or restrict by any means any materials or information that we consider to be actual or potential violations of the restrictions set forth in these Terms, and any other activities that may subject IPBurger LLC or our customers to liability. IPBurger LLC disclaims any and all liability for any failure on our part to prevent such materials or information from being transmitted over the Service and/or into your computing device.

责任限制

IPBurger LLC 对任何订户或其他个人在以下情况下遭受的任何损失或损害不承担任何责任：

1. 网站或服务的任何故障或中断；
2. 任何第三方在向您提供网站或服务或其中包含的数据时的任何行为或疏忽；
3. 与您访问、使用或无法访问、使用本网站任何部分或其内容有关的任何其他原因；
4. 您在网站或服务上的互动；
5. 您未能遵守本协议；
6. 采购替代货物或服务的成本；或
7. 未经授权访问或篡改您的传输或数据，无论导致此类原因的情况是否在 IPBurger LLC 或为网站或服务提供软件、服务或支持的任何供应商的控制范围之内。

在任何情况下，IPBurger LLC、其合作伙伴、附属机构、子公司、成员、管理人员或员工均不对任何直接、特殊、间接、后果性或附带损害或任何其他损失或损害承担责任，即使他们已被告知存在这种可能性。在适用法律禁止的范围内，上述规定不适用。

赔偿

您同意赔偿、保护 IPBurger LLC、其管理人员、董事、员工、成员、合作伙伴、代理和供应商，以及他们各自的附属机构、管理人员、董事、员工、成员、股东、合作伙伴和代理，并使其免受因您使用内容和服务（包括但不限于您违反本协议）而产生的任何和所有索赔和费用（包括律师费）的损害。我们可自行决定对任何须由您赔偿的事项进行独家辩护和控制。但是，我们承担此类辩护或控制并不免除您的任何赔偿义务。

法律选择

本协议受英属维尔京群岛法律管辖，并根据英属维尔京群岛法律解释，但不包括其法律冲突规则。

仲裁

All disputes arising out of or relating to this Agreement or the use of the Site or Services shall be finally settled under the Rules of Arbitration (“Rules”) of the International Centre for Dispute Resolution (ICDR) by one arbitrator (“Arbitrator”) appointed in accordance with said Rules. The arbitration shall be conducted in Road Town, Tortola, British Virgin Islands, unless all parties agree otherwise by a signed written agreement. The Arbitrator must be qualified and have a background in the area of computer networks, including but not limited to the internet. The Arbitrator shall have the authority to permit an expedited exchange of documents, but any discovery shall be limited to document requests and interrogatories. The Arbitrator shall have no power or authority to add to or detract from this Agreement, and the costs of the arbitration shall be borne equally, except as described below. The arbitration shall be conducted on an expedited schedule. The arbitration must be concluded, and an award issued, no later than one hundred and twenty (120) days following the filing of the demand for arbitration, unless all parties to the arbitration proceeding agree in writing to an extension of time or continuance. Subject to any applicable law to the contrary, you agree that any cause of action arising out of or related to the use of our Site or Services must be commenced within one (1) year after the cause of action accrues, or such action will be permanently barred. In the event that IPBurger LLC is the respondent in any such arbitration, damages awarded against IPBurger LLC may not exceed the amount you have paid IPBurger LLC for use of the Service. The Arbitrator shall have the authority to grant any temporary, preliminary, or injunctive relief in a form substantially similar to that which would otherwise be granted by a court of law. The Arbitrator shall have no authority to award punitive damages. The resulting arbitration award may be enforced, or injunctive relief may be sought, in any court of competent jurisdiction in the British Virgin Islands. Reasonable costs (including all costs of arbitration) and attorney’s fees shall be awarded against the party that commenced the arbitration, in the event that party does not prevail in the arbitration. The parties subject to this arbitration provision include IPBurger LLC, its officers, directors, and employees, and any company or legal entity which is a parent, subsidiary, or sister company to IPBurger LLC, or with which IPBurger LLC has contracted to provide services to Subscribers through IPBurger LLC.

最后条款

如果本协议中的任何条款被认定为无效或不可执行，则应以符合适用法律的方式对该条款进行解释，以反映该条款的原意，而本协议的其余条款仍应完全有效。未能行使或执行本协议的任何权利或规定，不构成对该权利或规定的放弃。